Over the past 75 years, Eastern Merchants has evolved into a multi-origin commodity trading house with interests in the manufacture of value added rubber.
The core values of any organisation are part of its DNA and are the essence of the Company’s identity. At Eastern Merchants, the core values imparted by the founders at inception are still very much alive and define what we stand for.
Conducting business dealings with the utmost integrity is a founding principle of the business and is a source of great pride for us. Keeping to our word, taking responsibility for our actions and holding fast to our moral code is important to us. We comply with all laws and regulations and conduct business in an ethical, honest and fair manner.
Our business relationships are based on mutual trust and are of great value to us. Customer satisfaction is paramount and to this extent we take full responsibility for all our dealings and provide solutions to problems in an equitable and reasonable manner. We always honour our business obligations and fulfill our commitments.
Our business prides itself on providing goods and services of the highest quality. This mantra has been the cornerstone for the success of our business and sound reputation. We strive towards excellence and we are constantly looking at ways of serving our partners better by adhering to the best available practices and challenging ourselves to improve.
We truly believe in the fact that we are stronger and more effective as a team than as individuals. Working together with our colleagues and clients we strive to find the best possible solutions to achieve the best results. We work on trust, respect and mutual support.